The holidays offered on this website are operated by Oceansource.net LLP a registered company number OCC33 1176.
OUR RESPONSIBILITY AND LIABILITY
In the provision of your holiday we have direct control over some people and organisations. Where we do not, we have taken all reasonable steps to ensure that the suppliers of these services are of an acceptable standard and that all services offered on your holiday will be of reasonable quality.
When you contact us to make a booking, we act as agent. When we have confirmed your booking, a contract exists under which we accept responsibility for the provision of all the services described.
The balance of the holiday cost is due, without reminder, six weeks before departure. If the booking is within six weeks from the departure date, the balance must be paid in full. If the balance is not paid by at least three weeks prior to departure, we reserve the right to treat the booking as cancelled and cancellation charges may apply.
All cancellations or alterations must be made in writing as soon as possible. If you cancel you will be liable for the following cancellation charges:
- More than 61 days loss of deposit.
- 32 to 60 days 30% of total holiday price.
- 8 to 31 days 75% of total holiday price.
- Less than 7 days 100% of total holiday price.
Compensation payments do not apply to changes or cancellations caused by 3rd party resort developments, changes or cancellations to schedules by airlines, the number of persons who have booked is less than that required for the package, or any “Force Majeure “ - including (but not limited to), in the event of flooding, earthquakes and volcanic erruptions or commonly referred to "acts of god".
If you choose to pay a deposit this will be a minimum of 10% of the total holiday cost and this will be non-refundable.
In the case of any alterations by you, we reserve the right to make an amendment charge of £20 per person, and if an alteration occurs within four weeks before departure, to treat the original booking as cancelled in which case cancellation charges may apply.